hhbet Privacy Policy

hhbet ("we", "our") is a trusted online gaming platform that provides casino, sports betting, and various gaming services for players in Bangladesh. Protecting your personal information is a core part of our responsibility.

This privacy policy describes in detail how hhbet collects your information, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties. By using our website hhbet.cam, you are considered to have accepted the terms of this policy.

This policy may be updated from time to time. For any significant changes, we will post a notice on the site and the "Last Updated" date will be changed. We recommend visiting this page regularly.

hhbet collects your information in various ways. We only collect information that is necessary to provide our services.

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — to confirm 21+)
• Email address and password (stored in encrypted form)
• National ID card or passport details (at the time of KYC verification)
• Current address

2.2 Financial Information

• bKash, Nagad, or Rocket number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical and Usage Information

• IP address and device type
• Browser type and operating system
• Cookie and session data
• Site access times and gaming activity logs
• Location data (general — country level only)

hhbet uses your information for the following legitimate purposes:

3.1 Account Management

Your information is used to register your account, verify login, and ensure security. We use SSL encryption and two-factor authentication to protect your account.

3.2 Financial Transaction Processing

Your payment information is required to process deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳800. Withdrawals are generally processed within 10 to 45 minutes.

3.3 KYC and Age Verification

To ensure responsible gaming, we verify the age of every user. Only those aged 21 or above may register on hhbet. Withdrawals are not processed until identity is confirmed.

3.4 Customer Support

Your information is used to contact you, resolve issues, and provide 24/7 live chat support.

3.5 Fraud Prevention and Security

Technical data is analyzed to detect unusual activity, prevent multiple accounts, and maintain platform security.

3.6 Personalized Experience

Relevant promotions and bonuses may be offered based on your preferred games, betting patterns, and browsing behavior.

hhbet does not sell your personal information or provide it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Minimum necessary information is shared with bKash, Nagad, Rocket, and bank transfer service providers to process transactions.

4.2 Technology and Infrastructure Partners

Minimum operational information may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others) and server infrastructure operators. These partners are bound by strict confidentiality agreements.

4.3 Legal Obligations

If there is a court order or a lawful request from a legal authority, we will be obligated to provide information in compliance with the law.

4.4 Fraud Investigations

Information may be shared if cooperation with authorities is required for investigations into cybercrime or financial fraud.

hhbet.cam uses cookies and similar technologies that improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, managing security tokens, and the core functionality of the site. Disabling them will prevent the site from working properly.

5.2 Functionality Cookies

These cookies are used to remember your language preferences, game settings, and personal configurations.

5.3 Analytics Cookies

These cookies are used to understand which pages on the site are visited most and how users navigate the site. No personally identifiable information is collected through them.

You can manage cookies from your browser settings. However, disabling essential cookies may prevent access to your account.

6.1 Retention Period

We retain your information for as long as your account is active. Even after account closure, financial and identity information may be retained for a specified period based on legal requirements.

6.2 Security Measures

hhbet follows the highest industry standards to protect your information:

• SSL/TLS encryption — all data transmissions are encrypted
• Passwords stored with bcrypt hashing — never shown to anyone directly
• Regular security audits and vulnerability testing
• Restricted staff access to data — on a need-to-know basis
• Two-factor authentication (2FA) option available
• 24/7 security monitoring system

6.3 Data Breach Policy

In the event of any security breach, affected users will be notified by email as soon as possible and necessary remedial measures will be taken.

As a user of hhbet, you have the following rights over your own information:

7.1 Right to Access

You may request to know what information we have stored about you. Much of your information can be viewed directly from the account dashboard.

7.2 Right to Correction

If the information we hold about you is incorrect or incomplete, you may request a correction. Many details can be updated directly from account settings.

7.3 Right to Deletion

After closing your account, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.

7.4 Right to Opt Out of Marketing

If you wish to stop receiving promotional emails or notifications, use the unsubscribe link in any email at any time or let our support team know.

7.5 Right to Data Portability

You may request to receive your personal information in a structured, commonly used format.

To exercise any right, email [email protected] or contact us via live chat.

hhbet strictly prohibits registration by anyone under the age of 21. We do not knowingly collect information from any minor.

If we have evidence that an account holder is under the age of 21, that account will be closed immediately and all associated information will be securely deleted.

A note for parents: if your child has registered by mistake, please contact [email protected] immediately.

hhbet's servers and technology infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing.

In such cases, we ensure that internationally recognized data protection standards are followed and that the same level of security is maintained for your information.

hhbet reserves the right to amend this privacy policy at any time. Changes will take effect as soon as they are published on the site.

For significant changes, a notification will be sent to your registered email. Continued use of the site after the updated policy will be considered acceptance of the new terms.

This policy should be read together with hhbet's Terms and Conditions and Responsible Gaming Policy.

If you have any questions or concerns about this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Subject: Please mention "Privacy Policy Request"

We always try to respond to your request as soon as possible.