For ages 21 and above

Responsible Gaming at hhbet — Your safety is our priority

hhbet believes gaming should be pure entertainment — free from pressure or harm. Our responsible gaming guidelines are here to help you have a safe and enjoyable experience.

What is Responsible Gaming and why does it matter?

Responsible gaming means enjoying gaming in a way where you know your limits, keep your time and money in check, and have fun without any negative impact. The commitment to responsible gaming at hhbet is not just a rule — it is part of our culture.

Online casino and sports betting can be an enjoyable form of entertainment, but if it becomes a habit and starts to affect your finances or personal life, it is important to seek help. We care about the wellbeing of every one of our players, and that is why we provide a range of self-help tools.

Remember — gaming does not guarantee winnings. Every game involves an element of chance, and you should never bet more than you can afford to lose. Every responsible gaming feature at hhbet is available completely free of charge.

21+

Age restriction — for ages 21 and above only

hhbet is an adult entertainment platform. No person under the age of 21 may open an account or place bets on this platform. Age is verified at registration, and providing false information may result in account cancellation. Parents and guardians are asked to keep gaming devices away from children and teenagers.

Safety tools hhbet provides for you

We offer several effective tools to keep your gaming experience safe and in control.

Set deposit limits

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased before the specified period ends, but it can be reduced. This is the most effective protection against excessive deposits.

Time-out break

If you feel you need a short break, you can temporarily close your account for anywhere from 24 hours to 90 days. No betting or deposits will be possible during a time-out, but your account will be reactivated automatically once the period ends.

Self-exclusion

Choose self-exclusion for long-term protection. You can close your account for 6 months, 1 year, or permanently. It is not possible to reopen your account during a self-exclusion period — this is a firm commitment designed for those who genuinely need help.

Set a loss limit

Set a maximum daily or weekly loss amount. Once the limit is reached, no further bets can be placed for that specific period. This ensures you never go beyond your budget, even in moments of excitement.

Reality check reminders

You will receive periodic pop-up notifications telling you how long you have been playing and how much you have spent. These reminders keep you aware and give you the opportunity to take a break when needed.

24/7 Bengali Support

Contact us via live chat at any time. Our Bengali-speaking support team is with you seven days a week, twenty-four hours a day. We are ready to help with any questions related to responsible gaming.

Warning signs of problem gaming

If any of the following signs appear in yourself or someone you know, it is time to seek help.

A tendency to place more bets to try to win back lost money ("chasing losses")

Betting beyond your budget or with borrowed money

Continuing to game while neglecting responsibilities to family, friends, or at work

Trying to stop or reduce gaming but failing to do so

Feeling anxiety, irritability, or distress because of gaming

Lying to or hiding gaming activity from family and friends

If any of the above signs apply to you, please contact us via live chat or at [email protected]. We are ready to help without judgment.

8 practical tips for healthy gaming

Follow these simple guidelines for responsible gaming at hhbet.

1

Set your budget first

Before you start gaming, decide how much you can afford to spend. Once that budget is used up, stop — do not think about making it back later if you win.

2

Set a time limit

Decide in advance how much time you will spend gaming each day. Use the reality check feature to stay aware.

3

Do not chase your losses

Placing more bets to win back lost money almost always leads to even greater losses. If you lose, stop and take a break.

4

Do not game drunk or under stress

Gaming while intoxicated, overly tired, or under mental stress reduces your ability to make decisions and increases the risk of harm.

5

Keep a balance with other activities

Make sure you also set aside time for family, friends, and hobbies. Gaming should not be the only entertainment in your life.

6

Do not play with borrowed money

Never place bets using a credit card, a loan, or money borrowed from others. Only use your own surplus income.

7

Use deposit limits

Keep hhbet's deposit limit feature active. It will protect you from unintentionally depositing more than you intend.

8

There is no shame in asking for help

If you find it difficult to keep gaming under control, contact us. Asking for help is a sign of strength, not weakness.

How to activate the safety tools

Activating the responsible gaming features at hhbet is very straightforward.

01

Go to Account Settings

After logging in, click the profile icon and find the "Responsible Gaming" section.

02

Choose the limits you want

Deposit limit, loss limit, session limit, or time-out — choose one or more options based on your needs.

03

Confirm

Save your changes. Reducing a limit takes effect immediately. Increasing a limit requires waiting through the specified cooling-off period.

Get direct support

If you have trouble finding the tools or want to activate self-exclusion, contact our 24/7 live chat or send an email to [email protected]. Our team will assist you with complete confidentiality.

Child safety and guidelines for parents

hhbet strictly prohibits anyone under the age of 21 from using the platform. However, as a parent or guardian, there are steps you can take as well.

  • Keep your computer and mobile devices password protected
  • Try to avoid playing online games in front of children
  • Keep your payment card and bKash/Nagad PIN confidential
  • Use parental control software on children's devices
  • Keep the hhbet app or website out of children's reach
  • If you have any suspicion, notify our support team right away

If you suspect that a minor has been using your account, notify us immediately at [email protected].

Play responsibly, enjoy the fun

Enjoy entertainment at hhbet with full awareness. Slots, cricket betting, or live casino — play everything safely.

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Frequently Asked Questions

Questions we are frequently asked about responsible gaming.

Log in to your account, go to Profile Settings, and select the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. A new limit takes effect immediately. If you have any trouble, get help via our 24/7 live chat.

If your self-exclusion has a set duration (6 months or 1 year), you can request to reactivate your account once that period ends. However, a permanent self-exclusion means the account cannot be reopened. In either case, an additional verification process must be completed before reactivation.

A time-out is a short-term break — from 24 hours up to 90 days. Your account is reactivated automatically when the period ends. Self-exclusion is a long-term or permanent protection — it is suited for more serious situations. Start with a time-out; move to self-exclusion if needed.

No. You must be at least 21 years old to open an account and place bets at hhbet. We strictly enforce this limit for the Bangladesh market. Age is verified at registration, and providing false information will result in account cancellation.

Speak directly in Bengali via hhbet's 24/7 live chat, or send an email to [email protected]. Our team will assist you with complete confidentiality. You can also reach out to us for guidance on deposit limits, time-outs, or self-exclusion.

Yes, the limit can be increased, but not immediately. In line with our responsible gaming policy, a cooling-off period applies after you request an increase. This delay is intentional — to prevent decisions made in the heat of the moment. Reducing a limit always takes effect immediately.
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